Customer Support Representatives/Streaming Services - Remote

We re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. Requirements • Experience working in a customer service or contact center environment • Experience with streaming to include basic troubleshooting skills • Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) • Technical support experience • Strong problem-diagnosis and problem-solving skills • Multi-tasking skills, with the ability to use several applications simultaneously • Experience working with CRM applications Benefits • Pay incentives • Medical, dental and vision benefits • Vacation benefits • EAP & Health and Wellness programs • Promote from within opportunities Originally posted on Himalayas